Marci Reece

"Duncan was so helpful through this process. Every few years I shop around for insurance. My auto insurance was renewing in two weeks and I felt stressed about calling all these companies to get quotes. I wanted quotes on homeowners, auto and an umbrella policy. He had the quotes emailed to me the same day and I was saving $900 over my current insurance company. I had a few questions so he called the next day. After some changes and discussion, he found more discounts and I ended up saving $1100! Definitely recommend this State Farm office!"

"Marci's office is extremely professional and is always helpful. Kelsey knows who I am when I call and treats me like family. I have never had an issue or a problem with anyone in the office. I would recommend this office to anyone looking for insurance. It is a one stop shop and I am proud to say I have been with Marci since 2012."

"State Farm has always been great with their quick action and attention to detail with any questions I have. I would like to give a HUGE Kudo and Thank you To Kelsey Theriault as her Customer service is WORLD class customer Service. Make sure you Keep her around as she is an amazing team member to have. Thank you again Kelsey"

"Worked together with Marci and Miriam under a really tight timeline to accomplish my insurance needs, and they were great. I tried online and it just didn't work. Miriam helped me every step of the way and actually got a better coverage than what I previously had, for the same price. Highly recommended, professional and responsive!"

"Marci is always super sweet, and helpful with my insurance. I am horrible with insurance, and she is so willing to explain the most basic concepts to me, haha! I would recommend her to anyone around me. She also just took an entire hour out of her day to sit down with me and help me figure out how to improve my entire insurance plan. Thank you Marci! :)"

"I have had State Farm insurance for 11 years now, and just recently switched my policy out here to Denver when I moved here about a month ago. I am so happy with the customer service I’ve received from this company over the years, and that was the major reason why I kept my business here! Miriam was absolutely wonderful in helping me with the transfer and I’m so happy to be working with her from here on out! State Farm is the best!"

"I never write reviews! Maybe because I’ve never been that impressed or compelled to, until now. Marci Reese and her equally amazing team are over the top when it comes to customer service! Always on top of anything you need, super helpful, and always returns messages in a timely manner! Prices are great and team members are all so helpful and nice! So very happy with this office! Thank you"

"Many times I have tried to get things resolved with my insurance multiple times. I am told I will get a call back and never have with my bill being incorrect again for the 3rd time since February 2020 I plan on calling every day until it is fixed. She will charge you because she and her staff won’t send you correct paperwork this has happened to not only me but my parents and brother and when you try to figure things out she will blow you off. I have tried keeping patients with them but this has gotten out of hand with new problems on my policy. I’d be extremely careful as she was a good representative in the beginning and we have been with her for many years but we are ready to leave. I would not recommend the Marci office to anyone."

"Marci Reece and her team are simply amazing. We were referred to them almost 10 years ago from our real estate agent, and have been thrilled ever since. Marci has an incredible team who is very customer focused, and always working on bringing value to us, and our family. Kelsey is great, she has really cared for our family over the years, and when we've experienced a few unfortunate events requiring insurance, Kelsey, Marci and team have been there for us. Simply amazing."

"The true test of an insurance agency is when you actually need them. I was getting hounded about my renters insurance and needing specific documentation to prove to my apartment lease office. Not only did Marci's office come through, but they did everything I asked and did it well before the deadline. I appreciate them! Just to add: June 2020 - I appreciate the COVID discount on car insurance. $50 off my insurance - I will take that everytime!"

"I got my policy online and I was assigned to the Reece Agency. They are polite when I am actually able to get a hold of someone on the phone however they NEVER return my calls when they say they would. I was planning on doing Lyft but then decided against it and they told me they would call me the same day. No phone call. I called again a week later for an update and they said that they submitted the request and would have someone call me back tomorrow. No phone call. I requested to have the endorsement removed and they told me they would backdate the endorsement to the day I requested to add it on (since I never used the endorsement or drove for Lyft). I spoke to multiple people in this office and they suspended my payment to avoid the higher amount being pulled from my bank. They never reach out to call me back to give me an update on the status. It would be nice for someone to give me a courtesy call and at least tell me "I've checked on the endorsement and it's still pending" or anything! Following up to customers definitely needs to be improved in this office. I have been waiting weeks for a response and I always have to deal with the contact center since I can't get anything done with the office."

"Where do i start, with Marci Reece..... let’s start with being told i have insurance but not actually having insurance. I placed a call November , 14 2019 to insure my vehicle after getting off the phone i was told i had insurance and would get my temporary ID cards via email and then usually get my hard copies in two weeks or less. December 2nd comes and the account holder my mother realizes i do not have insurance on the car I’m driving so while i was at work she goes ahead and calls to figure out what is going on. They say they got it straightened out but still no proof of insurance on my end. December 28th comes my mom notices i still don’t have insurance on my car so now i need to call 1-800 Statefarm any they confirm i do not have insurance on the vehicle i am driving rather then a completely other vehicle I own that i asked to be removed completely a month prior. Fast forward to yesterday time to pay bills. And to a surprise there is no bill to pay. On each email there is a highlighted section saying we are on a month to month bill cycle so changes may not show till the following months bill (January) the month after December. So if the vehicle was truly insured December 2nd i would have been billed January. She now wants to back charge me for the three months i was “insured” even tho i have nailed letters in hand that the agency mixed up the make and model of the vehicle i needed insured. Absolutely unbelievable. June of 2019 they had gotten the vin wrong on my brothers daily driver and he wasn’t insured for 3 months when they actually reached out to him they put his car in my name and took my car and put it in his name. Since June my own property my vehicle is still not in my name. Finally with a new agent it’s being transferred back into my name but don’t worry i was told it made no difference if it was under his name or not. That isn’t what you tell your customers your here to get things correct."

"Marci and her team are incredibly warm and personable. They also are EXTREMELY prompt in their responses and affordable. And, boy do they know their stuff. I STRONGLY recommend Marci and her team. You will be so happy working with them. They will become your 2nd family."